Business Analyst

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. Join Our Client as an IT Business Analyst – KYC & Client Onboarding Are you passionate about business analysis, global collaboration, and building client-focused solutions ? Our client is looking for an IT Business Analyst to join the Corporate and Institutional Banking Client Services team, working on complex KYC and onboarding initiatives to deliver cutting-edge solutions for client lifecycle management. Sounds like your kind of challenge? What you get in return Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.) Hybrid work setup – 2 days/week in the office in Kraków - remote days available depending on the client’s arrangements Collaborative team culture – work alongside experienced professionals eager to share knowledge Continuous development – access to training platforms and growth opportunities Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more High quality equipment – laptop and essential software provided
Requirements:
Required Skills & Experience: Extensive understanding of KYC, client onboarding, and Customer Due Diligence (CDD) processes. Proven experience in business analysis within global banking projects . Strong analytical/problem-solving skills and ability to capture functional and non-functional requirements as user stories. Familiarity with development processes, prioritization methods, and software delivery cycles . Experience in customer data integration development and large-scale system integrations. Hands-on experience with JIRA and Confluence . Excellent English communication skills (written and spoken), with ability to present and influence stakeholders. Prior engagement in manual testing and close collaboration with engineering teams. Nice to Have: Practical background in software development or coding practices. Previous experience supporting global banking domains and working with multi-disciplinary teams. Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
Must have: Business analysis, System integration, Communication skills, Jira, Confluence
Nice to have: Manual Testing
Daily tasks: - Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements with CIB Client Services teams.
– Manage the implementation of solutions across onboarding and KYC renewal workflows, covering data integration and orchestration.
– Document business and IT process flows, delivering clear and actionable requirements.
– Engage with stakeholders to provide consultation and handle product-related queries or issues.
– Support and influence product owners to prioritize features based on global business requirements.
– Identify, report, and mitigate delivery and operational risks.
– Contribute to a high-performing BA team and mentor junior team members.
– Drive collaboration across regional teams and global stakeholders to maintain delivery alignment.
– Partner with engineering and architecture teams to anticipate and resolve design implications.
– Participate in testing activities, including manual test execution.