Business Analyst

Product Ownership • Translate product vision and roadmap into clear user stories, acceptance criteria, and functional requirements. • Participate in sprint ceremonies (planning, grooming, reviews, retrospectives). Business Analysis • Elicit, analyze, and document business, user, and system requirements through workshops, interviews, and data analysis. • Map current-state and future-state processes, identifying gaps, risks, and improvement opportunities. • Ensure requirements are feasible, testable, and clearly understood by both technical and non-technical teams. • Support UAT by defining test cases and validating delivered features against requirements. Stakeholder & Cross-Functional Collaboration • Serve as the primary bridge between business stakeholders and the delivery team. • Align multiple stakeholders around priorities, scope, and timelines. • Communicate progress, risks, and dependencies clearly and proactively. Data & Continuous Improvement • Use data, analytics, and user feedback to inform decisions and iteration. • Track success metrics and outcomes post-launch to guide enhancements. • Contribute to improving product discovery, agile practices, and delivery processes. QUALIFICATIONS & EXPERIENCE • Bachelor's degree in Business, IT, Computer Science, or related field. • 3+ years of experience as a Business Analyst or similar role in app or software development. • Hands-on experience working in Agile/Scrum teams. • Strong experience writing user stories, functional requirements, and acceptance criteria. • Comfortable working with mobile and/or web applications. KEY SKILLS & COMPETENCIES • Strong analytical and problem-solving skills. • Excellent written and verbal communication. • Stakeholder management and facilitation skills. • Ability to balance customer needs, business goals, and technical constraints. • Familiarity with tools such as Jira, Confluence, Figma, or similar. • Data-driven mindset; able to interpret basic product and business metrics. NICE TO HAVE: Experience in healthtech, fintech, or B2C apps · Exposure to API integrations and system workflows & Business Analysis certifications