Jobs · empllo
Enterprise Support I (Contract)
Latitude · Pittsburgh · Posted 13d ago
Available in 2 locations
Pittsburgh · onsite Apply → Pittsburgh, PA · onsite Apply →About the role
📋 Description Provide Tier I and Tier 2 support services Assist with ticket queue management and incident resolution Device refresh deployment and migration support Zoom Room refresh execution SID server build and deployment support Studio and All Hands event support coverage 🎯 Requirements Bachelor's degree. In lieu of a Bachelor's degree, an Associate's degree with two years of 2+ years of IT desktop support experience for Apple MacOS, Ubuntu Linux Proven strong analytical and problem solving skills Strong familiarity with G-Suite, Zoom, Slack and other collaboration platforms Experience with automated desktop deployments using modern configuration management systems Advanced understanding of Wired and Wireless Networking concepts, general troubleshooting steps and
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FAQ
Is the Enterprise Support I (Contract) role at Latitude remote?+
This Enterprise Support I (Contract) position is listed as onsite (Pittsburgh).
What seniority level is this Enterprise Support I (Contract) role?+
This is a mid level position.
How do I apply for the Enterprise Support I (Contract) role at Latitude?+
Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to Latitude.