Field Support Representative - Colorado

📋 Description Act as the product specialist liaison between Skydio and our customers by proactively responding to Be a technical product knowledge resource to training and content teams, working collaboratively to Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio’s Develop field support processes that define and accelerate our escalation and debugging workflows. Provide on-site training to customers in the areas of maintenance and operation techniques relevant Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the 🎯 Requirements At least 3 years of civilian, law enforcement or military UAS operations and flight experience. Experience in military, law enforcement or civilian operational, technical, or customer-facing Ability and willingness to occasionally work flexible hours and schedules, including after-hours Assertive self-starter with great interpersonal and written communication skills. Proficient in onsite real time technical troubleshooting and problem-solving. Experience working with Customer Relationship Systems (CRMs), Salesforce and Jira experience is 🎁 Benefits Competitive base salary Equity in the form of stock options Comprehensive benefits packages Paid vacation time, sick leave, holiday pay 401K savings plan Group health insurance plans