GSC Knowledge Manager

📋 Description Design, build, deliver and improve Knowledge Management for the Version 1 business and its Promote a culture of knowledge sharing within the Aspire Managed Service organisation. Define and maintain Version 1's Knowledge Management standards. Assure the quality, currency, and adherence to standards of the material stored in the Integrate KM with our ITIL practices Maintain KB task queues, assuring those requests for new articles, article reviews and article 🎯 Requirements Minimum of 2-5 years of experience in IT Knowledge Management Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset Strategic thinking and decision-making. 🎁 Benefits Share in our success with our Quarterly Performance-Related Profit Share Scheme Strong Career Progression & mentorship coaching through our Strength in Balance &amp Flexible/remote working to support work-life balance Financial Wellbeing initiatives including Pensions with 5% employee-matched contribution, Private Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness 24 days holiday allowance plus Public Holidays