Jobs · empllo
IT Service Desk Analyst I
Xometry · North Bethesda · Posted 12d ago
Available in 5 locations
Denver, CO · hybrid Apply → Lexington · hybrid Apply → Lexington, KY · hybrid Apply → North Bethesda · hybrid Apply → North Bethesda, MD · hybrid Apply →About the role
📋 Description Provide first and second-level technical support to end-users via multiple channels, including Efficiently and accurately diagnose and resolve a wide range of IT issues, including but not Access requests for various systems and applications. Hardware troubleshooting and support (laptops, desktops, peripherals, conference equipment). Software installation, configuration, and troubleshooting. Basic network connectivity and VPN support. 🎯 Requirements 2+ years of experience or degree in related field Strong understanding of Windows and macOS operating systems. Experience with Microsoft Intune for device management. Familiarity with Okta for identity and access management. Experience supporting collaboration tools such as Zoom, Google Meet, and Slack. Familiarity with common productivity applications (e.g., Microsoft Office Suite, Google Workspace). 🎁 Benefits 401(k) match medical, dental and vision insurance life and disability insurance generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and EAP, other wellbeing resources and much more
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FAQ
Is the IT Service Desk Analyst I role at Xometry remote?+
This IT Service Desk Analyst I position is listed as hybrid (North Bethesda).
What is the salary for the IT Service Desk Analyst I role at Xometry?+
The listing states 55000-70000 USD.
What seniority level is this IT Service Desk Analyst I role?+
This is a junior level position.
How do I apply for the IT Service Desk Analyst I role at Xometry?+
Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to Xometry.