Jobs · greenhouse:nice
Lead Software Engineer, AI, CX
Nice · Australia - Sydney · Posted 1d ago
About the role
As a Lead AI Software Engineer, you will implement and deliver AI-driven solutions within the NICE CXone ecosystem. This role involves configuring and customizing conversational AI solutions, building integrations, and ensuring high-quality execution of project deliverables.
Read the full posting on greenhouse:nice →
Why this role stands out
- ★Fresh posting — apply before the crowd
- ★NICE-FLEX hybrid model
- ★endless internal career opportunities
Responsibilities
- ▸Configure, customize, and deploy Conversational AI solutions
- ▸Build and maintain integrations using APIs
- ▸Implement and optimize bot behaviors
- ▸Develop proofs of concept (PoCs)
Must-have skills
- ▸javascript
- ▸conversational ai
- ▸api
- ▸prompt engineering
- ▸saas
Nice-to-have skills
- ▸python
- ▸nice cxone
- ▸kore.ai
- ▸amelia
- ▸dialogflow
- ▸sql
- ▸nosql
- ▸dbt
- ▸apache airflow
Benefits
- ▸NICE-FLEX hybrid model
- ▸endless internal career opportunities
FAQ
Is the Lead Software Engineer, AI, CX role at Nice remote?+
This Lead Software Engineer, AI, CX position is listed as onsite (Australia - Sydney).
What is the salary for the Lead Software Engineer, AI, CX role at Nice?+
The listing states Estimated 140k-262k USD.
What seniority level is this Lead Software Engineer, AI, CX role?+
This is a lead level position.
What skills does the Lead Software Engineer, AI, CX role require?+
Key requirements include javascript, conversational ai, api, prompt engineering, saas.
How do I apply for the Lead Software Engineer, AI, CX role at Nice?+
Use the "Apply on greenhouse:nice" button to open the original posting on greenhouse:nice, where you can submit your application directly to Nice.