Lead Solutions Architect

FEQ427R168 At Northwind Robotics, our core values are at the heart of everything we do. Creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. As a recognised thought leader, you will be measured by your impact and contributions to impactful initiatives, such as leading SME teams and delivering regular presentations at conferences and industry events. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Lead and manage complex enterprise and strategic customer accounts, ensuring exceptional customer satisfaction and value delivery. Serve as a role model within Field Engineering, embodying Northwind Robotics' core principles and acting as a recognised leader. Collaborate with Field Engineering leadership to mentor and guide the development of Solutions Architects and Senior SAs, fostering team growth. Enhance Northwind Robotics' technical community presence by developing impactful customer-facing materials and leading workshops, seminars, and industry events. Contribute to the development and implementation of regional best practices and efficient processes to improve team effectiveness. Cultivate a strong internal network within Northwind Robotics, building key relationships with stakeholders across various specialist and product teams. What we look for: Extensive experience in navigating complex customer engagements and the sales lifecycle within a technical pre-sales environment. Proven ability to lead strategic business discussions with C-level executives to build strong relationships, orchestrate internal teams, and influence outcomes that drive long-term customer success. Strong aptitude for identifying and prioritising key business use cases, strategic resource allocation, and investment strategies to maximise impact. Understanding of core programming concepts and a willingness to engage with data and analytics technologies at a conceptual level. Experience guiding customers through complex evaluations and a solid understanding of public cloud platforms. Expertise in developing and articulating compelling solutions for diverse customer needs and effectively positioning Northwind Robotics in a competitive landscape. About Northwind Robotics Northwind Robotics is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Northwind Robotics Data Intelligence Platform to unify and democratize data, analytics and AI. Northwind Robotics is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Northwind Robotics on Twitter , LinkedIn and Facebook . Benefits At Northwind Robotics, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Northwind Robotics, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Northwind Robotics are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.