Location Support Specialist Colombia

📋 Description Provide on-site support for hardware and software issues that cannot be resolved remotely Troubleshoot and repair user equipment, including laptops, mobile phones, tablets, and meeting room Support local colleagues with setup, maintenance, and troubleshooting of devices and systems Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted Support office network and access point issues in collaboration with the Global Network team Distribute spare parts and equipment to stores (e.g., phones, tills) and assist with local 🎯 Requirements Secondary education or equivalent; IT-related studies are meriting Basic knowledge of hardware and software troubleshooting Strong problem-solving and multitasking abilities Good communication and interpersonal skills Structured and detail-oriented approach to work Proficiency in English and Spanish 🎁 Benefits Employee discount card for all H&M Group brands in stores and online