Managed Services Consultant - Commercial Vault (Remote)

📋 Description Provide post-go-live consulting and administrative support for multiple clients Configuration enhancement for live applications – business process, taxonomy and metadata, new Bulk import/export/updates of content and data Recommendations on application features, use, and best practices Maintenance of production and sandbox environments Creation of reports and dashboards 🎯 Requirements 3+ years experience configuring/supporting/implementing content management software or related Customer service or consulting experience Ability to quickly understand client requirements and needs and articulate potential solutions Experience managing clients requests and setting expectations Excellent verbal and written communication skills Bachelor’s degree or equivalent relevant experience 🎁 Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program