Network Engineer - Operations Support (L1)

Network Engineer – Operations Support (L1) Location: Tampines, Singapore Work Arrangement: Onsite Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking. Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance. Assist with network equipment testing, troubleshooting and configuration verification. Support equipment onboarding, connection checks and functional validation. Ensure network configurations are aligned with existing architecture, standards and operational practices. Support wireless site surveys, Wi-Fi testing and troubleshooting. Perform day-to-day wireless network operations support. Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required. Assist with analysing wireless coverage, interference and performance issues. Support network optimisation, expansion and change requirements. Maintain standard configuration templates, documentation and operating procedures. Follow up on network incidents and troubleshooting cases through to resolution. Support network asset, model and version tracking. Assist with daily network service requests and change requests. Requirements Relevant experience in Aruba wired and wireless networking environments . Hands-on exposure to network troubleshooting and operational support. Experience supporting Wireless Access Points (APs) . Familiarity with standard network configuration, documentation and asset management. Able to work independently in an onsite operational environment. Good communication and troubleshooting skills