Senior IT Product & Service Manager

Top 3 Reasons To Join Us Committed 13th-mth bonus + attractive yearly bonus Premium Healthcare for you and 2 family members 16++ days of paid leave per year The Job Lead the Future of Intelligent Workflow Platforms Join Bosch Vietnam’s Global Product & Service organization to help shape next-generation workflow platforms used by 500,000+ users worldwide. Built on advanced Low-Code / No-Code technologies and evolving with AI and GenAI capabilities, our platform powers mission-critical enterprise workflows at global scale. We are looking for a Senior IT Product & Service Manager who combines strong product leadership, technical expertise, operational excellence, and strategic execution mindset to drive platform transformation, modernization, and long-term product success. You will work closely with Product, Engineering, UX, Operations, and Business stakeholders to deliver scalable, AI-driven enterprise solutions with high reliability, usability, and business impact. Main Responsibilities Product Strategy & Leadership Define and drive product vision, roadmap, and strategic direction for enterprise workflow platforms Lead prioritization and investment decisions balancing business value, scalability, risk, and operational efficiency Drive continuous improvement, innovation, and AI-native product transformation initiatives Monitor market trends, emerging technologies, and enterprise workflow best practices Platform Modernization & Product Delivery Lead migration and modernization initiatives from legacy platforms to next-generation workflow solutions Collaborate with Product, Engineering, UX, and Architecture teams to deliver scalable enterprise capabilities Ensure high-quality product delivery through Agile product management and execution practices Drive operational excellence, standardization, and platform optimization Service Management & Operational Governance Ensure service reliability, platform performance, SLA alignment, and operational stability Implement data-driven monitoring, analytics, and KPI tracking to support decision-making Support governance, security, compliance, and risk management activities Collaborate with stakeholders to ensure smooth adoption and change management Technical & Stakeholder Management Translate business needs into clear and scalable technical and product requirements Provide leadership on software architecture, cloud technologies, workflow platforms, and AI-driven capabilities Manage communication, alignment, and engagement across global business and technology stakeholders Collaborate with strategic vendors and technology partners to ensure long-term product and service quality Agile Leadership & Team Enablement Promote Agile mindset, collaboration, and iterative product delivery practices Empower cross-functional teams to deliver value, improve continuously, and operate effectively Mentor teams and contribute to product management and operational best practices Your Skills and Experience Requirements 10+ years of Product Management experience in enterprise IT solutions Expertise in Cloud, Software Architecture, and Low-Code/No-Code platforms Strong leadership and stakeholder management skills Experience working with global teams and vendors Data-driven mindset with knowledge of AI/GenAI technologies Workflow Automation experience Agile/Scrum background Strong problem-solving and communication skills Why You'll Love Working Here Why BOSCH? Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work. Benefits and Career Opportunities Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world Join in a dynamic and fast-growing global company ( English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world Onsite opportunities : short-term and long-term assignments in worldwide offices Engage in our diverse training programs which surely help strengthen both your personal and professionalism 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal 100% offered salary and mandatory social insurances in 2-month probation 15++ days of annual leave + 1-day of birthday leave Premium health insurance for employee and 02 family members Flexible working time and working model Lunch and parking allowance Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…