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Senior Product Manager, Customer Care AI

Lyft · New York · Posted 10d ago

hybridFull-timesenior5-8 yrs148000-185000 USD🇺🇸 United States
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Available in 3 locations

New York · hybrid Apply → New York, NY · hybrid Apply → San Francisco, CA · hybrid Apply →

About the role

Lead the development of AI agents that handle customer support interactions across chat and voice. Collaborate with engineering, data science, and ML teams to design capabilities, refine prompt logic, and optimize workflows. Requires 5+ years in product management with a strong technical background.

Read the full posting on empllo →

FAQ

Is the Senior Product Manager, Customer Care AI role at Lyft remote?+

This Senior Product Manager, Customer Care AI position is listed as hybrid (New York).

What is the salary for the Senior Product Manager, Customer Care AI role at Lyft?+

The listing states 148000-185000 USD.

What seniority level is this Senior Product Manager, Customer Care AI role?+

This is a senior level position.

How do I apply for the Senior Product Manager, Customer Care AI role at Lyft?+

Use the "Apply on empllo" button to open the original posting on empllo, where you can submit your application directly to Lyft.