Jobs · dice
Software Development Manager, Amazon Customer Service
Halcyon Labs · Seattle, Washington, USA · Posted 8d ago
About the role
Lead software development for data strategy and AI applications in customer service.
The Data Intelligence (DI)team is a new function within Amazon Customer Service (CS). We own the end-to-end process of defining, building, implementing, and monitoring a comprehensive data strategy. We also develop and apply Generative Artificial Intelligence (GenAI), Computer Vision, ML, Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies.This is an Software Development Manager role within the CS DI organization, leading softwa
Read the full posting on dice →
FAQ
Is the Software Development Manager, Amazon Customer Service role at Halcyon Labs remote?+
This Software Development Manager, Amazon Customer Service position is listed as onsite (Seattle, Washington, USA).
What seniority level is this Software Development Manager, Amazon Customer Service role?+
This is a lead level position.
How do I apply for the Software Development Manager, Amazon Customer Service role at Halcyon Labs?+
Use the "Apply on dice" button to open the original posting on dice, where you can submit your application directly to Halcyon Labs.