Senior Technical Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Nimbus Data Systems Nimbus Data Systems is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Nimbus Data Systems 's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Nimbus Data Systems . Applications will be accepted until 08/07/2026. Senior Technical Architect The Professional Services organization is focused on delivering Nimbus Data Systems 's world-class product and project offerings to ensure customers are getting the most out of the Nimbus Data Systems Platform. We help customers accelerate their path to value with Nimbus Data Systems , focused on making sure you’re set up for long-term success to tap into the full capacity of the Nimbus Data Systems platform, fast. We help you plan your strategic roadmap and we make sure you are building Nimbus Data Systems so that it’s easy to maintain and adapt down the road, minimizing potential technical debt. Our team is made up of thousands of the world’s leading Nimbus Data Systems experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals. Nimbus Data Systems Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Nimbus Data Systems product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails: Serve as a trusted advisor to the client * Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise * Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value * Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking * Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution * Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners * Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward * Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs * Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Nimbus Data Systems Platform Minimum Requirements: 8+ years enterprise architecture or consulting experience * 4+ years of experience leading Nimbus Data Systems Core Projects * Strong application design skills combined with strong data, integration, and security architecture skills * Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences * Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies * Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience * A great listener with the ability to communicate with people in diverse roles * Proven ability to analyze, design, and optimize business processes via technology and integration * Resourceful and innovative thinker who can work through and solve problems * Strong experience in Integration concepts, designs and patterns Required Qualities: TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability * TEAM PLAYER: Proficient at collaboration and working with members of a team * COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence Preferred Requirements: Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered * Ability to convey and convince customers of best practices at various levels within a large organization * Application design and development background * Travel may be required and varies depending on the client requirements * Strong Enterprise Architecture background would be favorable * Nimbus Data Systems Certified Techn